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Service · AI Business Harness

AI connected to all your business systems

AI connected to your ERP, CRM, documents and e-mail. It automates complex business processes, answers from your data, processes documents and carries out steps in your systems. It works with each user's permissions, records every step and leaves the decisions to people. It multiplies your employees' productivity across the whole organisation, at a fraction of the usual price.

What the AI does

What will the AI Business Harness do for your company?

It automates processes across the whole company, from sales and marketing to operations and administration, and shortens the path from question to answer, and from e-mail to a booked order.

  • Automation of complex processes

    Multi-step processes across departments and systems, for example from enquiry to quote to invoice, run automatically. People handle only the exceptions and decisions, and their productivity multiplies across the organisation.

  • Answers from company data

    Ask in plain language, for example “which jobs are overdue and why?”. The answer comes from ERP, CRM and documents at once, with a link to the source.

  • Document and e-mail processing

    The AI reads orders, invoices and enquiries, extracts the data and prepares it for the right system.

  • Actions across systems

    The AI drafts a quote, creates a job or updates a record. A responsible person confirms changes to data and sensitive steps.

  • Reports on demand

    The overview someone spends half a day assembling today arrives in moments, from live data.

  • Finding new customers

    The AI goes through your CRM, public registers and websites and prepares a list of companies that match your ideal customer, with the reason to contact each one. GDPR-compliant.

  • Personalised outreach

    First e-mails and follow-ups written for each company, based on its situation and its history in your CRM. A salesperson approves every send.

  • Open deals followed up

    The AI watches open deals, flags the ones that have stalled, prepares the brief for a meeting and updates the CRM record after the call.

  • Marketing analysis and optimisation

    Campaigns, website and sales evaluated together. You see what brings in orders and where money leaks, with proposals for budget, targeting and content.

How it is built

How do we keep AI under control?

Like any business system, with permissions, records and accountability.

  • Connected to every system

    ERP, CRM, accounting, documents, e-mail and older systems via APIs and databases. Nothing needs replacing.

  • Access by role

    The AI works with the user's permissions. What a person may not see, the AI does not see either.

  • Audit trail

    Every question, answer and action is logged and traceable, ready for audit.

  • People decide

    A responsible person approves changes to data and sensitive steps. The AI proposes, people confirm.

  • Runs on Harnesty, in Europe

    As a certified partner we deploy on the Harnesty platform. Your data stays in Europe and the AI models run there too, compliant with GDPR and the AI Act. Where needed, in your own infrastructure too.

The platform for the AI Business Harness

We deploy the AI Business Harness on Harnesty

Your data stays in Europe and the AI models run there too. We deploy on Harnesty, our preferred platform, where we are a certified partner. Harnesty guarantees GDPR and AI Act compliance and is certified to ISO/IEC 27001, 42001 and 27701. It meets the EU requirements for businesses, even in regulated sectors such as healthcare facilities, state institutions and the defence industry.

Harnesty

We are a certified partner

  • GDPR

    A data processing agreement under GDPR Article 28 and an EU representative under Article 27.

  • AI Act

    Compliant with Regulation (EU) 2024/1689. A human approves what matters, and every case keeps its own event log.

  • ISO certified

    ISO/IEC 27001 (information security), ISO/IEC 42001 (AI management system) and ISO/IEC 27701 (privacy).

  • Data stored in Europe

    Databases, files, backups and keys run on Microsoft Azure in Ireland, the Netherlands and Sweden.

  • AI models run in Europe

    Only in European regions (Germany, Sweden, Italy, Spain, Ireland, France). No question or answer is stored or shared with the model provider.

  • Regulated industries

    Ready for NIS2 and DORA, and for the demands of healthcare, the public sector, the defence industry, finance and critical infrastructure.

One of our many deployments is CZ-SKD Solutions, a company in a regulated industry covered by NIS2. We run the AI Business Harness on Harnesty for them, connected to all their business systems.

Guaranteed availability (SLA) of up to 99.9% a month. Harnesty is our preferred platform; where your project needs it, we also deploy the AI Business Harness into your own infrastructure.

More about Harnesty(opens in a new window)

Our offer

From request to deployed update in hours. For a fraction of the usual price.

Speed and price come from experienced engineers, the latest tools and automating everything that can be automated. An experienced engineer always designs, reviews and answers for every change.

8 years on the market · software used by banks and large organisations · regularly audited by customers

  • CZ-SKD Solutions

    CZ-SKD Solutions · Czech Republic

    AI Business Harness across every system

    A business system for manufacturing costing and for preparing and approving customer offers runs their whole sales and development process, project cost estimates and exports. The AI Business Harness is fully integrated into all their business systems and processes.

  • Eurocorp Group

    Eurocorp Group · Czech Republic

    Online presence and the systems behind it

    We delivered their online marketing presence, including the live websites and the business systems underneath them. We also deployed the AI Business Harness for them.

  • Quadient
  • Publicis Groupe
  • Serensia
  • Biografklub Danmark
  • Eurocorp Group
  • CZ-SKD Solutions
  • Austria enjoy
  • ComAp
  • Tchibo
  • Espresso Warehouse

Audit-ready

Which audits is the delivered software ready for?

The ones regulators, customers and auditors ask for across Europe. We build access control, audit logs, vulnerability management, documentation and a traceable delivery process into the software from day one, so an audit is not an extra project.

  • AI Act

    Regulation (EU) 2024/1689. Documentation, transparency and human oversight of AI systems.

  • ISO/IEC 42001

    AI management system. Responsible development and operation of AI.

  • GDPR

    Data protection by design. Data minimisation, access control, erasure and records of processing.

  • NIS2

    Directive (EU) 2022/2555 and its national laws. Risk management, incident reporting, supply-chain security.

  • ISO/IEC 27001 and 27002

    Information security management and its controls; for cloud, ISO/IEC 27017 and 27018.

  • ISO/IEC 27701

    Privacy information management, the personal-data extension of ISO/IEC 27001.

  • DORA

    Regulation (EU) 2022/2554 on digital operational resilience for banks, insurers and investment firms.

  • OWASP ASVS and Top 10

    Application security verification against the recognised standard.

Your organisation's certification is issued by an accredited auditor. We deliver the software, documentation and evidence that support it.

Questions

Common questions about the AI Business Harness

What is the AI Business Harness?

An enterprise AI layer we connect to all your systems, from ERP and CRM to accounting, documents and e-mail. It automates complex business processes and so multiplies your employees' productivity across the whole organisation. It answers from company data, processes documents and runs actions, with role-based access, an audit trail and human approval.

Which departments will the AI Business Harness help?

Everyone who works with data, documents and e-mail. It finds new customers and prepares outreach for sales and marketing, helps customer support answer, processes invoices for finance and gives management overviews from live data. We start where it brings your company the most and add more processes step by step.

Is our data safe?

The AI works only with the permissions of the user in question, and every step is logged. We deploy on Harnesty, where we are a certified partner. Data is stored and AI models run only in Europe, no question or answer is retained, and everything complies with GDPR and the AI Act. Where needed we run it in your own infrastructure, in line with NIS2 and ISO/IEC 27001.

Do we have to replace our existing systems?

No. We connect the AI layer to the systems you already have through their APIs and databases. If a system is missing, we build it.

Does the AI layer comply with the AI Act?

We design it to the requirements of the AI Act and ISO/IEC 42001, with documentation, transparency, human oversight and records. We assess the AI Act classification of your specific use together with you.

Where does the AI Business Harness already run?

For example at CZ-SKD Solutions, a company in a regulated industry covered by NIS2. There the AI layer is connected to all their business systems and processes and runs on Harnesty. We also deployed it for Eurocorp Group. These are two of our many deployments.

How fast and at what price do you deploy it?

You get a solution proposal and an offer free of charge within hours of the initial meeting, within days for large projects. The price is a fraction of the usual market rate, and we automate the first processes in small updates deployed within hours.

From request to a change live across your whole company in hours, not weeks. At a fraction of the price.

Book a no-obligation meeting. We will go through your systems and show you what we deliver, how fast and at what price.

Book a meeting
Call +420 777 702 032

Our preferred language of communication is English.

Let's talk about your project

Call or write any time. We'll be glad to discuss the problem you want to solve.

Write to us office@disruptivelab.dev
Call us +420 777 702 032

Our preferred language of communication is English.

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